{"id":872,"date":"2024-09-25T06:30:46","date_gmt":"2024-09-25T04:30:46","guid":{"rendered":"https:\/\/excellence-framework.eu\/efe\/glossary\/"},"modified":"2026-01-15T10:10:11","modified_gmt":"2026-01-15T09:10:11","slug":"glossary","status":"publish","type":"page","link":"https:\/\/excellence-framework.eu\/en\/efe\/glossary\/","title":{"rendered":"Glossary"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_21636c3e height_large\"><div class=\"l-section-overlay\" style=\"background:var(--color-content-overlay)\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_8b3d6790 has_text_color\"><div class=\"wpb_wrapper\"><h1>Discover the Excellence Framework Europe<\/h1>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>When using the Excellence Framework Europe (EFE), you will encounter a lot of information and a specific vocabulary. On this page, we briefly explain the most important terms. If you would like us to explain other terms, please contact us.<\/p>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column menu-item\"><div class=\"wpb_wrapper\"><p><a href=\"https:\/\/excellence-framework.eu\/en\/?page_id=872#c\">C<\/a> <span>| <a href=\"https:\/\/excellence-framework.eu\/en\/?page_id=872#e\">E<\/a> | <a href=\"https:\/\/excellence-framework.eu\/en\/?page_id=872#i\">I<\/a> | <a href=\"https:\/\/excellence-framework.eu\/en\/?page_id=872#k\">K<\/a> | <a href=\"https:\/\/excellence-framework.eu\/en\/?page_id=872#o\">O<\/a> | <a href=\"https:\/\/excellence-framework.eu\/en\/?page_id=872#u\">U<\/a><\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_auto\" id=\"c\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-2 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1>C<\/h1>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-10 wpb_column vc_column_container\"><div class=\"vc_column-inner type_sticky\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_432d3f53\"><div class=\"wpb_wrapper\"><h3>CSRD (Corporate Sustainability Reporting Directive)<\/h3>\n<p>Directive on sustainability reporting in organizations<\/p>\n<\/div><\/div><div class=\"w-separator size_large\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_887a049b height_small\" id=\"e\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-2 wpb_column vc_column_container\"><div class=\"vc_column-inner type_sticky\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1>E<\/h1>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-10 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_432d3f53\"><div class=\"wpb_wrapper\"><h3>Excellence Framework Europe (EFE)<\/h3>\n<p>Model-open framework for designing and evaluating excellence with the three building blocks EFE principles, EFE hexagon and EFE maturity model<\/p>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column us_custom_432d3f53\"><div class=\"wpb_wrapper\"><h3>Ecosystem<\/h3>\n<p>See context of the organization<\/p>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column us_custom_432d3f53\"><div class=\"wpb_wrapper\"><h3>ESRS (European Sustainability Reporting Standards)<\/h3>\n<p>Standards for the details of sustainability reporting by organizations in the EU<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_887a049b height_small\" id=\"i\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-2 wpb_column vc_column_container\"><div class=\"vc_column-inner type_sticky\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1>I<\/h1>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-10 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_432d3f53\"><div class=\"wpb_wrapper\"><h3>Interested party (synonyms: stakeholder)<\/h3>\n<p>Interested parties are people, groups or organizations that have a direct or indirect interest in the organization, its activities and its performance because they can either influence the organization or be influenced by it.<\/p>\n<p>Internal stakeholders include: employees and their representatives, shareholders and bodies such as the supervisory board, as well as, depending on the definition, partners who are very close to the organization.<br \/>\nExternal stakeholders include customers, partners and suppliers, society, regulators (authorities), media and interest groups as well as (local) politics and the socio-economic environment.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_887a049b height_small\" id=\"k\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-2 wpb_column vc_column_container\"><div class=\"vc_column-inner type_sticky\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1>K<\/h1>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-10 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_432d3f53\"><div class=\"wpb_wrapper\"><h3>Competence<\/h3>\n<p>The ability to apply knowledge and skills to achieve intended results. The demonstrated, formal competence is sometimes referred to as qualification (ISO 9000:2015)<\/p>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column us_custom_432d3f53\"><div class=\"wpb_wrapper\"><h3>Context of the organization (synonyms: environment, ecosystem)<\/h3>\n<p>The context includes the combination of social, cultural and interpersonal circumstances, the environment in which the organization is embedded and operates. The context has an impact on the organization in terms of orientation, strategy, value creation and impact. Note on the term: In English, terms such as &#8220;business environment&#8221;, &#8220;organizational environment&#8221; &#8220;ecosystem of an organization&#8221; are often used for this term.<\/p>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column us_custom_432d3f53\"><div class=\"wpb_wrapper\"><h3>Culture (synonym: organizational culture)<\/h3>\n<p>Culture encompasses the shared values, norms, beliefs and behaviors that shape social interaction and collaboration within an organization. It determines how members of an organization interact, make decisions, and respond to internal and external challenges. Organizational culture evolves over time through shared experiences and traditions within a company.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_887a049b height_small\" id=\"o\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-2 wpb_column vc_column_container\"><div class=\"vc_column-inner type_sticky\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1>E<\/h1>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-10 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_432d3f53\"><div class=\"wpb_wrapper\"><h3>Eco-design Regulation (EU) 2024\/1781<\/h3>\n<p>Regulation establishing a framework for setting ecodesign requirements for sustainable products (July 2024)<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_887a049b height_small\" id=\"u\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-2 wpb_column vc_column_container\"><div class=\"vc_column-inner type_sticky\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1>U<\/h1>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-10 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_432d3f53\"><div class=\"wpb_wrapper\"><h3>USP<\/h3>\n<p>Unique Selling Proposition<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Discover the Excellence Framework Europe When using the Excellence Framework Europe (EFE), you will encounter a lot of information and a specific vocabulary. On this page, we briefly explain the most important terms. If you would like us to explain other terms, please contact us. C | E | I | K | O |...","protected":false},"author":1,"featured_media":0,"parent":783,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-872","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Explore the Excellence Framework Europe glossary<\/title>\n<meta name=\"description\" content=\"Key terms related to management approaches, maturity levels, and organizational development are explained concisely here.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/excellence-framework.eu\/en\/efe\/glossary\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Explore the Excellence 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